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Westlab site

Posted: 15 Jul 2021, 09:56
by remlap12
Hi,

Is anyone else having problems logging onto Westlab website?
When I try it tells me I don't have an account and to try again later..... :unsure:

TIA
Helen

Re: Westlab site

Posted: 15 Jul 2021, 13:15
by elly
This might help... from an email received on June 10th

new online ordering system.
We have migrated your account and details so there is no need to create a new account.
However, you will need to reset your password to login for the first time.
Please follow the link below to reset your password:
https://www.westlab.com.au/portal/custo ... tpassword/

It goes on to say "if you have any questions, please reply to sales@westlab.com.au and we will assist you."

Re: Westlab site

Posted: 15 Jul 2021, 15:38
by Westlab - Alice
remlap12 wrote: 15 Jul 2021, 09:56 Hi,

Is anyone else having problems logging onto Westlab website?
When I try it tells me I don't have an account and to try again later..... :unsure:

TIA
Helen
Hello Helen,

Are you still having trouble with your login?

Looking forward to your response.

Re: Westlab site

Posted: 19 Jul 2021, 12:34
by remlap12
Thanks for the replies everyone!
I did get an email from Westlab and was able to change my password!

Re: Westlab site

Posted: 20 Jul 2021, 09:07
by Westlab - Alice
remlap12 wrote: 19 Jul 2021, 12:34 Thanks for the replies everyone!
I did get an email from Westlab and was able to change my password!
Very glad to hear that!