Westlab site

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remlap12
Posts: 300
Joined: 26 Jun 2014, 12:23
State/Location: NSW

Westlab site

Post by remlap12 »

Hi,

Is anyone else having problems logging onto Westlab website?
When I try it tells me I don't have an account and to try again later..... :unsure:

TIA
Helen
Regards
remlap12
science support and problem solver :mail:
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elly
Posts: 11
Joined: 16 May 2006, 10:00
Job Title: scientific assistant
School: St Anthony's Catholic College
Suburb: townsville
State/Location: QLD

Re: Westlab site

Post by elly »

This might help... from an email received on June 10th

new online ordering system.
We have migrated your account and details so there is no need to create a new account.
However, you will need to reset your password to login for the first time.
Please follow the link below to reset your password:
https://www.westlab.com.au/portal/custo ... tpassword/

It goes on to say "if you have any questions, please reply to sales@westlab.com.au and we will assist you."
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Westlab - Alice
Posts: 26
Joined: 02 Mar 2020, 07:20
Job Title: Product Manager
School: Westlab Pty Ltd
Suburb: MITCHELL PARK
State/Location: VIC
Contact:

Re: Westlab site

Post by Westlab - Alice »

remlap12 wrote: 15 Jul 2021, 09:56 Hi,

Is anyone else having problems logging onto Westlab website?
When I try it tells me I don't have an account and to try again later..... :unsure:

TIA
Helen
Hello Helen,

Are you still having trouble with your login?

Looking forward to your response.
ALICE ELFORD
Product Manager
P 1800 358 101
E alice.elford@westlab.com.au
W www.westlab.com.au

LinkedIn: https://www.linkedin.com/in/alice-elford/
User avatar
remlap12
Posts: 300
Joined: 26 Jun 2014, 12:23
State/Location: NSW

Re: Westlab site

Post by remlap12 »

Thanks for the replies everyone!
I did get an email from Westlab and was able to change my password!
Regards
remlap12
science support and problem solver :mail:
User avatar
Westlab - Alice
Posts: 26
Joined: 02 Mar 2020, 07:20
Job Title: Product Manager
School: Westlab Pty Ltd
Suburb: MITCHELL PARK
State/Location: VIC
Contact:

Re: Westlab site

Post by Westlab - Alice »

remlap12 wrote: 19 Jul 2021, 12:34 Thanks for the replies everyone!
I did get an email from Westlab and was able to change my password!
Very glad to hear that!
ALICE ELFORD
Product Manager
P 1800 358 101
E alice.elford@westlab.com.au
W www.westlab.com.au

LinkedIn: https://www.linkedin.com/in/alice-elford/
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