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Digital Electronic Balance model 20002 purchased 2014 from Serrata

Posted: 02 May 2018, 09:48
by Donna13
I need help please. The light comes on when I press the on/off button but then it goes off. There is nothing on the display. I can't find the instruction manual. The round thingy where you would place the item to be weighed is not attached. Should it be??? It looks like something might screw into "the round thingy" to keep it on the Balance.

Re: Digital Electronic Balance model 20002 purchased 2014 from Serrata

Posted: 02 May 2018, 09:53
by shaz.H
Hello,
I would encourage you to phone Michael at Serrata , they are great over the phone. This does sound like there may be a problem.
regards
shaz

Re: Digital Electronic Balance model 20002 purchased 2014 from Serrata

Posted: 08 May 2018, 08:24
by Lorikeet
Silly question have you tried googling the manual ??

Re: Digital Electronic Balance model 20002 purchased 2014 from Serrata

Posted: 10 May 2018, 19:16
by harveyradar
try going to the Serrata Website, searching on 1052982
and click on the 'i' symbol in a blue circle on the right