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Chemwatch for NSW govt schools

Posted: 21 Oct 2014, 14:19
by dime
I have managed to log on to Chemgold 3, but when trying to do a search for MSDS or labels, it just spins and get no reults. Is anyone else (particularly in Govt schools) having this problem? Is there any advice to what is happening with chemwatch? I've no idea what we are supposed to do in the meantime. Thank heaven I don't use it much, but of course still need it to be there when you do.
Cheers :?

Re: Chemwatch for NSW govt schools

Posted: 22 Oct 2014, 05:58
by littltesttube
I had the same issue yesterday, but we are still with the old chemwatch. I also work in the private system so will see if I can obtain labels or MSDS's today!

Re: Chemwatch for NSW govt schools

Posted: 22 Oct 2014, 07:33
by Jazz
I would not stress much, ChemWatch is in transition to GHS labeling. Labels are changing (ones O printed couple months ago are different than ones I printed yesterday). If you work in public school and need labels I can send you ones I have (GHSish) from Chemwatch. You have to change them again very soon though.

Re: Chemwatch for NSW govt schools

Posted: 22 Oct 2014, 07:46
by littltesttube
The FFX seems all good for now at least! I was able to print off the labels I needed yesterday, when all I could get was the spining molecule of death!! :cheesy:

Re: Chemwatch for NSW govt schools

Posted: 22 Oct 2014, 08:22
by superbug
I cant see any difference except that they have added more label templates. most are irrelevant to us eg non ghs labels, Malaysian labels etc. I have requested that the label templates that we have made up ourselves go to the top as before, saves us having to search through the drop down list to find them all. Should change in a couple of days again.

Re: Chemwatch for NSW govt schools

Posted: 22 Oct 2014, 10:40
by Labbie
try the online help. They may be able to tell us, what is happening.

Re: Chemwatch for NSW govt schools

Posted: 22 Oct 2014, 11:05
by Merilyn1
After my experience yesterday with their on-line help, I think in future I will think of it as "on-line help to get you really frustrated and angry". :banghead:

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 07:57
by Jazz
difference in labeling #-o :?
magnesium sulfate , couple months ago and today

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 08:48
by superbug
Hi Jazz,
I thought I would have a quick look on chemwatch and I could not find the second "danger" magnesium sulfate label you had put here. All the ones I saw were blank (like your first one). As it was considered non hazardous as well as in Csis handbook.
Can you please let me know where and or how you found this label, im curious.
which one of the two was recent?

Thanks Superbug

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 08:56
by Jazz
problem with chemwatch, first one is correct, empty one is NOT

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 09:03
by superbug
Hmmmmm,

I thought the empty one was correct as that is what I can only find now on chemwatch.

superbug

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 09:16
by Jazz
no, they having a problem

. We need to check with them if label does not "look right"

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 09:30
by superbug
Jazz,
I didnt think magnesium sulfate was a dangerous good as stated in the second label. It is defiantly non hazardous (CSIS).

Now I am just confused, lol. :crazy:

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 09:40
by Jazz
#-o Me too. I called them to ask which one is correct, they said first one. Will wait few days and try again to see which one will appear.

Re: Chemwatch for NSW govt schools

Posted: 05 Nov 2014, 10:09
by superbug
So funny! "wait and see which one will appear".
Will have to let us know the answer. Thanks

Superbug

Re: Chemwatch for NSW govt schools

Posted: 11 May 2015, 09:02
by Whspa
When I tried to log on to CG3 today I got a message saying the user name I use has expired.
Is anyone else getting this?
Does the DEC have a new contract with Chemwatch?

Carol

Re: Chemwatch for NSW govt schools

Posted: 11 May 2015, 09:15
by Labbie
We have had this in the past, it seems to go away after a few days.

Re: Chemwatch for NSW govt schools

Posted: 11 May 2015, 09:38
by Whspa
Thanks. I guess I'll just sit and wait, then. :whistling2:

Re: Chemwatch for NSW govt schools

Posted: 11 May 2015, 10:21
by Labbie
I'll try my magic wand Whspa, sorry.

Re: Chemwatch for NSW govt schools

Posted: 11 May 2015, 10:56
by Vick
Hi Whspa

I'm from a NSW DEC school, I have just tried to log in and got "access has expired". I've not seen this before, I only logged in last Friday.

Vicki