HELP!!!!! Ammonia on chemwatch

rae · Post by **rae** » 06 Nov 2013, 08:18

I think I'm being stupid. I'm trying to find ammonia on this new version of chemwatch. I type it in and it comes up with
"no records to display" what the.......?????

curie · Post by **curie** » 06 Nov 2013, 08:21

Have you got your display set to "own" or "all"?

rae · Post by **rae** » 06 Nov 2013, 08:26

I actually can't find anything. Is there a problem with chemwatch????

rae · Post by **rae** » 06 Nov 2013, 08:27

Full???

curie · Post by **curie** » 06 Nov 2013, 08:29

yep, sorry. Set it to full. If you have it set to "own" it will only show what is in your manifest.

rae · Post by **rae** » 06 Nov 2013, 08:48

Does anyone have a contact phone number and person for chemwatch??

Jazz · Post by **Jazz** » 06 Nov 2013, 08:59

see attached

Post by **Ocker** » 06 Nov 2013, 09:01

Try Ammonium Hydroxide

Post by **Labbie** » 06 Nov 2013, 09:25

Use "Live support" on chemwatch, they are most helpful.

ELIZABETH · Post by **ELIZABETH** » 06 Nov 2013, 10:09

Yep, click on Live Help......they really go out of their way to help.
Chees

rae · Post by **rae** » 06 Nov 2013, 10:41

Thanks everyone. This forum is so great!!!
Managed to email them and got a response, also got support from in-house. It was a compatibility issue all I had to do was ctrl-F5.
All fixed now. It was weird because I have used it successfully since the upgrade.

Australia's Science Forum

HELP!!!!! Ammonia on chemwatch

HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch

Re: HELP!!!!! Ammonia on chemwatch