Chemwatch problems

[glenpaul]

Hi
Is anyone else having trouble logging onto Chemwatch. We were ok up until last week but now it says our Username and Password are incorrect.

[lada]

I have the same problem. We had been using chemgold and last term changed over to chemFFX and I had no problem using my old names, but this week cannot log on.
Our school received email saying all schools have to change to chemFFX, but we had done that months ago. I have contacted AIS but had no answer as yet.

Lada

[superbug]

U have to go to the new ffx version
jr.
chemwatch.
net

it wont klet me do it in one line

type in ur usual user code. but type in administrator for the middle and then ur usual password. hope this helps as I had the same issue on monday morning

[Lis]

On the 14th the AIS changed independent schools over to the 'new' version of chemwatch. I am still waiting for my IT guys to give me the new web address, log on should then be the same.
Did you get any notification about it? it should have gone to your principal/ management.
I am not looking forward to working with it from all I have heard.
Let us know how you get on

[glenpaul]

Hi
Thanks for all your comments. We have gained access by using "Superbug" response.(thanks very much!) New address and a new look and we used the word administrator for the middle line on the new look login page.
We were told last week that it is to change but that we could use the same login. I am sure we will hear more from our manager.

[superbug]

So glad I could finally help someone on here.
Lis- i have posted the web address earlier on this thread. Hope this helps you as well. The web site starts with jr
there is no need for IT if u follow previous mentioned instructions.

[lada]

Thanks Superbug,
I used your suggestion and logged on OK.
Thanks, Lada

[Labbie]

Are any DEC schools on FFX GOld? Yet????????????????????

[MariaC]

Chemwatch IS the problem! LOL
MariaC

[AnnNos]

I was told we possibly could be by Christmas.

[Rita]

Not all Catholic schools in the Wollongong Diocese were informed of the changeover to FFX nor the change of username and password. There was also a glitch in the program. It took t-i-m-e to fix but all good now. Perhaps you have the same problems.