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When someone has forgotten there password

Posted: 25 Jun 2020, 10:04
by Labbie
Can westlab help us someone has messaged me via facebook, as they have forgotten there password.

Re: When someone has forgotten there password

Posted: 25 Jun 2020, 15:35
by Westlab - Alice
Hello Labbie,

Have they tried clicking the forgot password link?

Re: When someone has forgotten there password

Posted: 25 Jun 2020, 15:46
by Labbie
I am asking for someone else. I have told her to try that, thank you

Re: When someone has forgotten there password

Posted: 26 Jun 2020, 08:30
by Westlab - Alice
If they still cannot reset their password, they can email me at alice.elford@westlab.com.au so we can reset it for them

Re: When someone has forgotten there password

Posted: 26 Jun 2020, 11:48
by Labbie
Thank you Alice,